- I'm very much interested in SEO job. But I got no idea why you find me, and how can we actually co-operate since we are in different places of the world.
That's the beauty of today's technology, we can do business sitting at different parts of the world and still be effective. With internet, the distance between two countries is considerably shrunk which allows us to do business with our clients across the world without any difficulties.
- One thing that I observed when I visited India last year was the internet connection was too slow for the number of people in the office. How much bandwidth do you have in your building and how easily can you add more capacity?
As you must be aware the speed of the internet depends on various factors like the bandwidth, the number of users and traffic at that point of time. Taking all these into consideration we have a 16X2 Mbps Broadband connection. The second line is a backup connection just in case we have one of the lines failing. Our clients will never hear anything like "internet is down" or "slow".
- Can I get mobile and home phone numbers of the project manager and yourself in case of an emergency?
Yes you will be provided with all the contact information of the project manager.
- Would your project manager come to Texas in the next couple of months?
Yes, if the situation warrants any such requirement our project manager can visit the client and explore various business opportunities.
- I would like you to set up a web camera for me to meet your team. Especially the project managers.
Yes, we can facilitate video conferencing the project manager and the team as and when required.
- Do you use Instant Messengers or Skype?
We use both instant messengers and Skype.
- Can I interact directly with employees?
Yes, at any point of time.
- Do you have telephone number in USA to contact?
Yes we do have an office in USA.
- How old is your company?
We are into the internet related business for the last 11 years and we have expanded into a full fledge SEO specialization company from 2004.
- How many employees do you have?
As on March 2009 we have 200+ employees on our rolls.
- What is the experience of your staff?
The experience varies between 1-4 years for SEO specialists and all our project managers are having 5+ years of experience.
- Is the project manager dedicated to our projects?
Depending on the size of the project we dedicate a project manager for the work.
- How many people can a project manager effectively manage?
We limit 4 or 5 guys per team headed by the project manager to give more clarity to the project and unwavering dedication to the client.
- Can I get some sites which are ranking high, and the concern keywords?
Yes, you can check our website for references
- Can I see your sample report?
Yes, you can. Click here for sample reports.
- Can I get the site analysis report before hiring?
Yes, Click here to get a FREE site analysis report.
- Logistically, we have several people on this side that need to see the results that you're producing. Emailing different reports to different people is cumbersome. Could we work with you to develop a simple online reporting system where we can review all the results from all the projects on a website instead of emails?
Yes, we can look at this option. Currently we are using basecamphq.com system.
- Can you please send me some sample of your SEO work and references?
Please visit our website for references (provide link). Let me know which ones you want to contact for reference check. I will be happy to provide their full contact information.
- Who are your major customers and countries?
Our clients are from different parts of the world, like USA, UK, etc.
- Can I get some discount in the 1st month trial?
You can sign in for our one month's package for $200 and look how we work and progress then we can take it forward.
- Do you accept Paypal?
Yes, we accept Paypal, also if the client wishes he can pay by bank transfer or Credit Cards too.
- Do you need FTP access to my site?
If you have your in-house webmaster or someone who can implement our suggestions we don't need access to your FTP, incase you don't have a webmaster then we may required access.
- Do you need Google webmaster and analytic access?
Yes, if it is available. Else we will set up for you.
- Do you have copywriter to develop content for my site?
We can suggest content modifications but would prefer a client's in-house content writer. Incase it is absolutely necessary for the client we can develop on case specific basis.
- What kind of performance guarantees would you be willing to put in place? Also it would be helpful to have a timeline of when each item would be accomplished after the beginning of the project.
Yes, this is one major advantages our clients get when they signup with us, we give you a pre-determined time schedule after signing up and we strictly adhere to the deadlines.
- Will you outsource our work to some other company or will execute in your office?
We don't need to outsource to any other company since we have an excellent and dedicated SEO team.
- Do you have a failover plan if a team member leaves?
We always have a plan B ready for our client just in case. We have a reserve staff of about 30 people working on our in-house project just incase a member leaves then we immediately shift this reserve staff on to the client's project and see that the work is not hampered.
- Do you develop new websites?
Yes, but our primary businesses is SEO.
- What is the minimum sign up period?
The minimum signup period or a trial period is for one month and costs only $200.
- Will you go for NDA?
Yes, if the client suggests.
- What are you doing to increase the link building quantity and quality?
One thing we strongly believe and implement at AuroIN is consistently updating ourselves with the latest technologies, so that we can give the best to our client. We have a dedicated team of quality checker who takes care to improve quality and quantity of links.
- A week or two of working together so that we can get to know you and build some trust and relationship would go a long way to finalizing our plan and helping this transition to go smoothly.
It is a humble claim that all our esteemed clients are very happy from the day they signup with us, the simple reason being we do understand the client's requirement exactly and deliver accordingly.
- How many sites can I allocate per a single Full Time Employee?
Typically a FTE can handle 4-5 projects per month. We give limited projects so that the quality of the output doesn't suffer.
- I may need to add a few more FTEs in the next week or two. How many do you have in reserve right now? In other words, how many could I possibly add in the next week? Within 30 days?
There is absolutely no dearth of manpower at AuroIN and we are confident we can upgrade ourselves as and when the client requires.
- How long would it take for you to hire and properly train 10 more people for our team? I don't want all freshers either. Are there some experienced people you could put on our team? I need to make this move without sacrificing quality.
As said earlier we can hire 10 people within 3-4 days and we don't let our new staff (freshers) work on clients' projects. All the client's projects are handled by experienced staff.
- I need some support writing proposals. Do you have someone with excellent English who could help us write 3-4 proposals per week?
Yes, we can look at this requirement on a case to case basis.
- Do you have plans to expand to compete directly in the USA?
No, we have a good number of resellers or our business partners working for us and we trust them to continue generating business for us.
- What kind of price breaks could we expect with such a large contract?
Our prices are fixed and we can't negotiate much on the pricing front but yes we can look at Value Added Services for our privilege clients on a case to case basis.
- Can I have a big partner link on your website? Also I will put your company on my main page, right column in my website.
Again this has to be done on a case to case basis.
